International account applications will not be reviewed unless accompanied by a copy of a passport or driver’s license AND proof of a physical address provided on the application. The proof of address document cannot be more than a year old. During the application process, there will be a portal where you may upload your documents.


Some examples of a Proof of a Physical Address document include (no more than a year old):

  • Government-issued photo ID (with the address listed)
  • Utility bill
  • Bank statement
  • Credit card bill


Due to the manual review required for all international accounts, the approval process typically takes a 3-5 business days as long as all the paperwork is in good order.


If there are any issues with your application, then our accounts team will reach out via e-mail.


To view other frequently asked topics, please visit our international account help section.