Are you having issues with your trade confirmations or account statements not being delivered or are they landing in your junk/spam inbox? If you're experiencing problems with receiving any emails, then you can tell your mailbox who's boss by forcing it to allow delivery, or more commonly known by computer nerds as whitelisting.
All account related statements, confirmation, tax forms, prospectuses, and proxies are automatically sent by our clearing firm. Depending on what email provider you are using, you may want to consider whitelisting the email addresses listed below to ensure you receive all account-related materials.
Clearing Firm Email Addresses
Futures Emails (via FCStone)
Futures Daily Statements (Tasty Daily Statements)
|Trade Alerts & Account Communicationemail@example.com|
|Trade Fill Notifications & Alertsfirstname.lastname@example.org|
Major Email Providers
If your email provider is not listed, then please check with your email provider’s help/support page.
To learn how to manage your tastyworks email preferences such as trade notifications and promotional announcements, then please click here.