Tech Support

Got an issue with platform on your computer?

Recent Release Notes
tastyworks desktop version 1.4 12/9/2019 tastyworks desktop version 1.4.X features the option to give your account a nickname! By default, your account is ...
How to Install/Uninstall the tastyworks desktop platform on a PC (Windows)
Sections Where to download the platform Installation instructions How to uninstall (delete) Video: How to Upgrade to Version 1 Download Location ...
How to Install or Uninstall the tastyworks desktop platform on a Mac (Apple)
Sections Where to download the platform Installation instructions How to uninstall (delete) Video: How to Upgrade to Version 1 Download Location ...
How can I sign in if a firewall is blocking me? (Proxy Host)
If your company or network firewall is preventing you from accessing the tastyworks platform, you will be glad to hear that our platform may offer a solutio...
How do I refresh the platform?
Restarting your platform will always refresh your platform, but for a quick fix just click the refresh button. Clicking refresh will restore any transaction...
I can log into my platform, but my quotes are not loading. (Enabling WebSockets)
Is your computer connected to a corporate or public network that is preventing you from seeing any quote data? Then chances are, the network your computer i...
Whitelisting confirmation or statement email notifications
Are you having issues with your trade confirmations or account statements not being delivered or are they landing in your junk/spam inbox? If you're ex...
Where do I download the tastyworks desktop platform?
To download our trading platform head to our homepage, tastyworks.com, then navigate to the Technology section or click here. The tastyworks desktop platfor...
Does the tastyworks platform have hotkeys?
At this time, our desktop and web-browser platform do not have hotkeys. Our developers are aware of the demand and hope to provide it soon as they continue ...
What kind of computer do I need to run the tastyworks desktop platform?
You don't need a supercomputer or 8 monitors to run the tastyworks desktop platform. The desktop platform performs excellently on Mac or PC. For you co...