Did our accounts team reach out to you after submitting your trading account application? Although submitting proof of address is not required during the application process our accounts team may reach out in the event the address retrieved from the soft credit check does not match. As a result, domestic accounts that require a proof of address can submit the following:
- Government-issued photo ID
- Utility bill*
- Bank statement*
- Credit card bill*
*Please provide the full document when submitting. Scans or copies of the envelope that only display the address will not be accepted.
You may send a proof of address by replying to the email our accounts team sent to you, emailing our accounts team at email@example.com, by fax at 312-724-7364, or you may request a secure document upload portal by writing to our accounts team. If you do not have a scanner, then you may submit a photo using your smartphone's camera.
For international accounts, click here.