Restarting your platform will always refresh your platform, but for a quick fix just click the refresh button. Clicking refresh will restore any transaction data that such as working orders, that may have gotten hung up. However, the refresh button will not refresh quote data such as IV Rank. If you see something a missing order in your Activity tab then clicking refresh in the desktop software will refresh your feed. To refresh your platform, open the right-hand sidebar and click the circular arrow in the orders window.


*Please note: We strongly suggest that you start each trading day with a fresh session by signing out and closing your platform. That way, your platform has the most up-to-date data. This typically is an issue when you leave your platform on overnight from the prior day's trading session.